Privacy Policy

This website is operated by Preet Johal (“we,” “us,” or “our”). We offer a digital workbook and private 1:1 coaching for women navigating difficult or abusive relationships. If you have questions about this policy, contact us at info@thepreetjohal.com.

Depending on how you use the site, we may collect:

• Email address — collected on the workbook page when you start your journey, during Stripe checkout (required for your receipt and purchase access), on the thank-you page if you choose to identify yourself, optionally on the workbook cover, and when you request your Clarity Map and letter by email at completion.
• Name — if you provide it during checkout, booking, or email signup.
• Payment information— card and billing details are entered on Stripe's secure checkout page. We do not receive or store your full card number.
• Workbook progress— your answers, reflections, and page progress are saved in your browser's local storage on your device. They are not automatically uploaded to our servers.
• Formatted workbook results — if you finish the workbook and choose to receive your results by email, a formatted Clarity Map and closing letter are sent to our email service. You may optionally include your written reflections in that email.
• Workbook reviews — if you choose to leave a few words on the review page, we collect your first name (optional), email, the text you write, and whether we may share it with first name only.
• Booking details — when you schedule coaching through Calendly, we receive the information you submit there (such as name, email, and session time).
• Technical data — our hosting provider may process standard server logs (such as IP address, browser type, and pages visited) to operate and secure the site. We also use Google Analytics to understand which pages are used. Analytics data is collected without your name, email, or workbook answers.

We use a small number of cookies to run purchases, workbook access, and site measurement:

• Workbook unlock (pj_workbook_unlock) — confirms you have paid for the workbook. Expires after 90 days.
• Buyer identification (pj_buyer) — remembers your email on this device so you do not have to re-enter it. Expires after 90 days.
• Analytics (_ga, _ga_*) — first-party Google Analytics cookies used to measure page views and key actions (such as checkout or a booked call). They expire after up to 24 months. Advertising personalization and Google Signals are turned off.

The workbook and buyer cookies are httpOnly and used only for access and identification on this site. We do not use advertising cookies, and we do not sell your data.

• Deliver digital products and coaching you purchase.
• Send transactional and optional follow-up emails (such as a return link, a one-time note if you leave your email but do not purchase, your Clarity Map, a review invitation after you finish, or coaching reminders).
• Read workbook reviews you choose to send, and share them only if you said we may.
• Schedule and confirm coaching sessions.
• Respond to your messages and support requests.
• Improve the site and understand how products are used.
• Meet legal, accounting, or security obligations.

We do not sell your personal information. We do not use your workbook answers for advertising.

We rely on trusted providers to operate the business:

• Stripe — payment processing. See Stripe's Privacy Policy.
• Flodesk — email delivery and subscriber management for purchasers and optional newsletter signups. See Flodesk's Privacy Policy.
• Calendly — coaching session scheduling. See Calendly's Privacy Policy.
• Vercel — website hosting. See Vercel's Privacy Policy.
• Google Analytics — website usage measurement. See Google's Privacy Policy.

Each provider processes data according to its own policy and only as needed to provide its service to us.

We know many people in this community share a phone, computer, or inbox. Workbook answers stay on your device unless you choose to email your results. If you receive email from us and your inbox is not private, delete the message when you are done reading. You can unsubscribe from marketing emails at any time using the link in any message.

We keep purchase and email records as long as needed to provide services, comply with law, and resolve disputes. Workbook progress in your browser can be cleared by deleting site data for this website in your browser settings.

To request deletion of personal information we hold (such as your email in our mailing list), email info@thepreetjohal.com. We will respond within a reasonable time. Some records (such as payment receipts held by Stripe) may be retained where required by law.

Our services are intended for adults. We do not knowingly collect information from anyone under 18. If you believe a minor has provided us personal information, contact us and we will delete it.

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after changes means you accept the updated policy.